Privacy Policy

Springtails.eu is committed to protecting your personal data and complying with the GDPR (EU Regulation 2016/679). This policy explains how your data is collected, used, and protected.

Data Controller: Springtails.eu — Carmen Morales
Email: Springtailseurope@gmail.com
Website: Springtails.eu

Categories of Personal Data Collected

Data Provided by the User

• Name and surname
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed by third-party gateways)

Data Collected Automatically

• IP address
• Browser and device type
• Analytics and cookies data

Purposes of Data Processing

• Order and payment management
• User account creation
• Customer support
• Marketing communications (with consent)
• Website analytics
• Legal compliance

Legal Basis for Processing

• Contractual necessity: Order fulfillment
• Consent: Marketing and cookies
• Legitimate interest: Security and fraud prevention
• Legal obligation: Tax and accounting records

Data Recipients

Your data may be shared with:

• Payment processors (Stripe, PayPal, etc.)
• Shipping and logistics partners
• Hosting and email providers
• Analytics and marketing tools (with consent)

Data Retention

• Order and billing data: 5 years
• User account data: until deletion is requested
• Marketing data: until withdrawal of consent

User Rights

You may exercise your rights of access, rectification, deletion, restriction, portability, objection, and withdrawal of consent by contacting: Springtailseurope@gmail.com

International Data Transfers

Data may be transferred outside the EU only under GDPR-approved safeguards (adequacy decisions or Standard Contractual Clauses).

Security Measures

Appropriate technical and organizational measures have been implemented to ensure data confidentiality and integrity.