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Privacy & Cookie policy

Privacy & Cookies policy

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Privacy Policy

Springtails.eu is committed to protecting your personal data and complying with the GDPR (EU Regulation 2016/679). This policy explains how your data is collected, used, and protected.

Data Controller: Springtails.eu — Carmen Morales
Email: Springtailseurope@gmail.com
Website: Springtails.eu

Categories of Personal Data Collected

Data Provided by the User

Name and surname
Billing and shipping address
Email address
Phone number
Payment information (processed by third-party gateways)

Data Collected Automatically

IP address
Browser and device type
Analytics and cookies data

Purposes of Data Processing

Order and payment management
User account creation
Customer support
Marketing communications (with consent)
Website analytics
Legal compliance

Legal Basis for Processing

Contractual necessity: Order fulfillment
Consent: Marketing and cookies
Legitimate interest: Security and fraud prevention
Legal obligation: Tax and accounting records

Data Recipients

Your data may be shared with:

Payment processors (Stripe, PayPal, etc.)
Shipping and logistics partners
Hosting and email providers
Analytics and marketing tools (with consent)

Data Retention

Order and billing data: 5 years
User account data: until deletion is requested
Marketing data: until withdrawal of consent

User Rights

You may exercise your rights of access, rectification, deletion, restriction, portability, objection, and withdrawal of consent by contacting: Springtailseurope@gmail.com

International Data Transfers

Data may be transferred outside the EU only under GDPR-approved safeguards (adequacy decisions or Standard Contractual Clauses).

Security Measures

Appropriate technical and organizational measures have been implemented to ensure data confidentiality and integrity.

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