Privacy Policy
Springtails.eu is committed to protecting your personal data and complying with the GDPR (EU Regulation 2016/679). This policy explains how your data is collected, used, and protected.
Data Controller: Springtails.eu — Carmen Morales
Email: Springtailseurope@gmail.com
Website: Springtails.eu
Categories of Personal Data Collected
Data Provided by the User
- Name and surname
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed by third-party gateways)
Data Collected Automatically
- IP address
- Browser and device type
- Analytics and cookies data
Purposes of Data Processing
- Order and payment management
- User account creation
- Customer support
- Marketing communications (with consent)
- Website analytics
- Legal compliance
Legal Basis for Processing
- Contractual necessity: Order fulfillment
- Consent: Marketing and cookies
- Legitimate interest: Security and fraud prevention
- Legal obligation: Tax and accounting records
Data Recipients
Your data may be shared with:
- Payment processors (Stripe, PayPal, etc.)
- Shipping and logistics partners
- Hosting and email providers
- Analytics and marketing tools (with consent)
Data Retention
- Order and billing data: 5 years
- User account data: until deletion is requested
- Marketing data: until withdrawal of consent
User Rights
You may exercise your rights of access, rectification, deletion, restriction, portability, objection, and withdrawal of consent by contacting: Springtailseurope@gmail.com
International Data Transfers
Data may be transferred outside the EU only under GDPR-approved safeguards (adequacy decisions or Standard Contractual Clauses).
Security Measures
Appropriate technical and organizational measures have been implemented to ensure data confidentiality and integrity.
